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Latest effective Cisco CCNP Collaboration 300-085 Exam Practice Tests
QUESTION 1
In Cisco Unity Express, which two Call Handling options can you configure on the Voice Mail tab of the
GUI? (Choose two.)
A. distribution list
B. application parameter settings script
C. business schedule
D. voice mail operator number
E. calling search space
Correct Answer: BD
QUESTION 2
When using Cisco Unified Communications Manager IM and Presence Service in a federated network
configuration, which statement about Message Archiver is true?
A. The sender cluster sends the message to the remote cluster before archiving it.
B. Message Archiver is not supported in a federated network configuration.
C. The sender cluster archives the message before sending it to the remote cluster.
D. The message is archived on the remote cluster only.
Correct Answer: C
QUESTION 3
Which three system components are needed to provision a new endpoint in Cisco TMS? (Choose three.)
A. IP address
B. MAC address
C. SNMP community name
D. configuration template
E. enable remote access
F. persistent settings
G. E164 alias
H. gatekeeper
Correct Answer: ACE
QUESTION 4
Which messaging interface provides support for an Apple iPhone, Android, and Blackberry?
A. Cisco Unity Connection
B. Cisco Unity Express
C. Cisco Unity
D. Cisco Unity Mobile
Correct Answer: A
QUESTION 5
You have configured a Cisco Unity Express server that uses the G.711 codec. You want to send outbound
messages in a format that uses lower bandwidth. However, you want to keep the quality of the incoming
message high. Which two tasks should you perform? (Choose two.)
A. Convert the incoming messages to G.729a.
B. Keep the incoming messages as G.711.
C. Convert the outgoing message to 64 kb/s using G.729a.D. Convert the outgoing messages to G.726.
E. Send the outgoing messages in the G.711 format.
F. Store the message using the original codec, but convert it to 64 kb/s for outgoing.
Correct Answer: BD
QUESTION 6
A user that is logged into Cisco Jabber reports that their availability status is incorrect for most of the
contacts in their contact list. Which four service traces give a correct indication of the issue? (Choose four.)
A. Cisco XCP Connection Manager
B. Cisco XCP Router
C. Cisco Presence Engine
D. Cisco SIP Proxy
E. Cisco Text Conferencing Manager
F. Cisco Client Profile Agent
G. Cisco XCP Web Connection Manager
Correct Answer: ABCE
QUESTION 7
Which four pieces of information does the Cisco TMS Provisioning Extension service provide the VCS?
(Choose four.)
A. user
B. device
C. dial plan
D. routing rules
E. zone information
F. phone book
G. FindMe
H. gateway
Correct Answer: ABFG
QUESTION 8
Which two options are types of directory handlers? (Choose two.)
A. voice-enabled
B. phone keypad
C. forwarded rules
D. direct rules
E. standard hours
F. closed hours
Correct Answer: AB
QUESTION 9
Which Cisco TMS extension integrates Cisco TMS with IBM Lotus Domino Server 7.0.x, 8.0.x, 8.5.x?
A. TMSXE
B. TMSXN
C. TMSBA
D. TMSPE
Correct Answer: B
QUESTION 10
Which two statements are true about integrating Cisco Unity Connection with an LDAP directory and
creating users by importing data from Cisco Unified Communications Manager? (Choose two.)
A. Cisco Unity Connection users will not automatically authenticate against the LDAP directory when
Cisco Unified Communications Manager is integrated with the LDAP.
B. Cisco Unity Connection users will automatically authenticate against the LDAP directory when Cisco
Unified Communications Manager is integrated with the LDAP.
C. Separate passwords must be maintained for Cisco Unity Connection web applications and Cisco
Unified Communications Manager web applications.
D. Automatic synchronization updates the Cisco Unity Connection database with new data for new and
existing users when you add users to the LDAP directory.
Correct Answer: AC
QUESTION 11
The administrator of a Cisco Unity Connection system would like to set up a new employee and assign him
a password of 123. The system gives him an error when he attempts to save the user.
Which two of the following settings sections and features of Cisco Unity Connection should the
administrator change to set up the user? (Choose two.)
A. User Template > Maximum Credential Length
B. Authentication Rules > Minimum Credential Length
C. User Template > Check for Trivial Passwords
D. Restriction Tables > Minimum Credential Length
E. Restriction Tables > Check for Trivial Passwords
F. Authentication Rules > Check for Trivial Passwords
Correct Answer: BF
QUESTION 12
What are two types of integration between Cisco Unity Connection and Cisco Unified Communications
Manager? (Choose two.)
A. SCCP integration
B. TIMG integration
C. SIP integration
D. PIMG integration
E. H.323 integration
Correct Answer: AC
QUESTION 13
In order for Cisco Unified Presence to show the presence status of an IP phone, which two configuration
steps must be completed in the Cisco Unified Communications Manager server? (Choose two.)
A. Check the Allow Presence Status check box.
B. Associate the end device with the user.
C. Allow the SIP publish trunk to forward presence status messages.
D. Associate the directory number with the user.
E. Enable Cisco Unified Personal Communicator Status flag.
Correct Answer: BD
QUESTION 14
Which three are valid system connectivity statuses for systems that are automatically added to Cisco
TelePresence Management Suite? (Choose three.)A. Inaccessible
B. Failed
C. Connected
D. Reachable on Public Internet
E. Behind Firewall
F. Online
G. Remote Site
Correct Answer: ADE
QUESTION 15
By default, what are two options that are presented to callers for directed calls into a Cisco Unity
Connection system? (Choose two.)
A. Log in to their mailbox with their PIN.
B. Listen to the opening greeting.
C. Leave a message if forwarder has a mailbox.
D. Enter user ID and PIN.
E. Log in to remote mailbox.
Correct Answer: AD
QUESTION 16
Which three functions are executed using the Cisco TMS? (Choose three.)
A. endpoint system upgrades
B. edit call control
C. manage phone books
D. provision Jabber Instant Messaging
E. create voicemail account
F. create new conference
Correct Answer: ACF
QUESTION 17
Which service must you restart, in order to enable file transfers on the Cisco Unified Communications
Manager IM and Presence server?
A. Cisco SIP Proxy
B. Cisco Presence Engine
C. Cisco XCP Router
D. Cisco Sync Agent
Correct Answer: C
QUESTION 18
Which troubleshooting tool is used to check and verify the individual modules in the Cisco Unified
Presence server?
A. Cisco Unified Real Time Monitoring Tool
B. Cisco Unified Presence System Troubleshooter
C. Cisco Unified Presence Monitoring Tool
D. Cisco Unified Presence Viewer
Correct Answer: B
QUESTION 19
The Cisco TMS administrator is trying to add participants while booking a new conference. Which three
options are presented? (Choose three.)
A. endpoints
B. users
C. Cisco MCUs
D. multiway address
E. directory numbers synched from Cisco Unified Communications Manager
F. SIP URIs synched from Cisco Unified Communications Manager
G. video AutoAttendant numbers
Correct Answer: ABC
QUESTION 20
Which service parameter must be configured in Cisco Unified Communications Manager to enable SIP
PUBLISH on a SIP trunk as the mechanism for presence interaction with Cisco Unified Presence?
A. IM and Presence publish trunk
B. route class trunk
C. processing on QSIG trunk
D. fail call over SIP trunk
Correct Answer: A
QUESTION 21
What is the maximum number of users that can be imported into Cisco Unity Express from Cisco Unified
Communications Manager Express at one time?
A. 200
B. 100
C. 500
D. 50
Correct Answer: A
QUESTION 22
A company that wants to deploy Cisco Jabber is deciding whether to use UDS or EDI for contact
resolution. Which three pieces of information should the company consider? (Choose three.)
A. SSO cannot be used with UDS.
B. With EDI, Active Directory is the only LDAP server that can be used.
C. Cisco Unified Communication Manager needs to be integrated with the LDAP server through both UDS
and EDI.
D. Queries to the LDAP server can be offloaded by using UDS.
E. EDI uses native Windows APIs to retrieve contact data from the directory service.
F. EDI is the contact source that is used for Cisco Expressway Mobile and Remote Access.
Correct Answer: CDE
QUESTION 23
Cisco Unified Communications Manager SIP integration with Cisco Unity Connection requires which
configuration component to connect to voicemail?
A. Route Pattern
B. Hunt GroupC. Route Group
D. Hunt Pilot
E. Trunk Group
Correct Answer: A
QUESTION 24
Under System Settings in Cisco Unity Connection, where do you assign the cluster ID?
A. general configuration
B. cluster
C. enterprise parameters
D. service parameters
E. licenses
F. schedules
G. roles
H. authentication rules
Correct Answer: C
QUESTION 25
When troubleshooting a single Cisco Unified Presence user complaint, which is the Cisco recommended
tool to start the troubleshooting process?
A. Cisco Unified Real Time Monitoring Tool
B. Cisco Unified Presence System Troubleshooter
C. Cisco Unified Presence Monitoring Tool
D. Cisco Unified Presence Viewer
Correct Answer: D
QUESTION 26
Which set is a list of valid functions in Cisco TelePresence Management Suite?
A. registration, reporting, provisioning, and remote control
B. reporting, registration, provisioning, and asset management
C. provisioning, reporting, asset management, and call control
D. call control, asset management, reporting, and registration
E. reporting and phonebook
Correct Answer: E
QUESTION 27
Which three components are the minimum needed to enable the FindMe feature for the users of an
enterprise? (Choose three.)
A. Cisco TelePresence Management Suite
B. Cisco TelePresence Management Suite Provisioning Extension
C. Cisco Unified Communications Manager with Extension Mobility Service
D. Video Communication Server
E. Cisco IM and Presence
F. CiscoWebex On Premises deployment
G. Cisco TelePresence Conductor
Correct Answer: ABD
QUESTION 28
What is the maximum number of custom auto-attendant applications that you can set up in Cisco Unity
Express?
A. 1
B. 2
C. 3
D. 4
E. 5
F. 6
Correct Answer: D
QUESTION 29
Which type of video service does Cisco Unity Connection use to provide video services?
A. multipoint control unit
B. video control services
C. conductor
D. Cisco Presence Service
E. MediaSense
Correct Answer: E
QUESTION 30
Which two types of mailboxes are supported by Cisco Unity Express? (Choose two.)
A. personal
B. general delivery
C. group
D. mailing list
E. voice
F. temporary
Correct Answer: AB
QUESTION 31
In Cisco Unity Connection, which two elements are used to provide call management? (Choose two.)
A. Call Handlers
B. Directory Handlers
C. Route Patterns
D. Hunt Lists
E. Translation patterns
Correct Answer: AB
QUESTION 32
In Cisco Unity Connection, which two methods can you use to segregate the global dial and message
addressing space? (Choose two.)
A. SIP trunk
B. search spaces
C. route patterns
D. translation patterns
E. partitionsF. hunt pilot
Correct Answer: BE
QUESTION 33
Which two parameters are required when you configure the Voice Profile for Internet Mail location on
Cisco Unity Express? (Choose two.)
A. domain name or IP address
B. destination type
C. display name
D. location ID
E. dial ID
F. Simple Mail Transfer Protocol domain name
Correct Answer: AD
QUESTION 34
An external caller to your company’s branch office hears an announcement that the branch office is closed,
even though the call occurs during open hours. The user’s voicemail is configured on a locally installed
Cisco Unity Express system. Which two Cisco Unity Express GUI settings should a systems engineer
verify, in order to fix the issue? (Choose two.)
A. Check the Network Time & Time Zone settings on the System tab.
B. Verify that the NTP Server settings are correct on the Configuration tab.
C. Verify that the Business Hours settings on the System tab match the branch office open hours.
D. Check that the Holiday settings on the System tab are correctly set for the branch office.
E. Verify that the correct time schedule isconfigured for the Closed greeting for the end user’s voicemail
configuration on the Voice Mail tab.
Correct Answer: AC
QUESTION 35
Which two steps are required when configuring Cisco Unified Communications Manager in the Cisco Unity
Express administration menu? (Choose two.)
A. Select the IP addresses or hostnames of the Cisco Unified Communications Manager servers.
B. Select the JTAPI username and password.
C. Select the AXL username and password.
D. Select the web username and password.
E. Select the keepalive timers for Cisco Unified Communications Manager polling.
Correct Answer: AB
QUESTION 36
What is the maximum number of custom auto-attendant applications that you can set up in Cisco Unity
Express?
A. 1
B. 2
C. 3
D. 4
E. 5
F. 6
Correct Answer: E
QUESTION 37
Which two options in VCS-C and VCS-E handle presence status for registered endpoints? (Choose two.)
A. back to back user agent
B. presence user agent
C. domain name system
D. presence server
E. presence proxy
Correct Answer: BD
QUESTION 38
Which four configurations should you enable on Cisco Unified Communications Manager for integration
with Cisco Unified Communications Manager IM and Presence Service? (Choose four.)
A. Enable Cisco CallManager service
B. Enable Cisco TFTP service
C. Enable Cisco CTIManager service
D. Enable Cisco AXL Web service
E. Enable CiscoCARWeb service
F. Enable Cisco Extended Functions service
G. EnableCisco Instant Messenger service
H. EnableCisco Unified Presence service
Correct Answer: ABCD
QUESTION 39
Which three client applications use the features of the Cisco Unified IM and Presence server? (Choose
three.)
A. Cisco UC Integration for Microsoft Lync (CUCI-Lync)
B. Cisco IP Communicator
C. Cisco Unified Personal Communicator
D. Cisco IP SoftPhone
E. Cisco Jabber for Windows or Mac
F. Cisco Jabber Video for TelePresence
G. Skype
H. Cisco Jabber Voice for Android or iPhone
Correct Answer: ACE
QUESTION 40
Which device needs to be configured to allow Cisco Unified Presence to receive phone availability updates
from subscribed users?
A. H.323 Trunk
B. Presence Gateway
C. MGCP Gateway
D. SIP Cisco Unified Personal Communicator Gateway
E. CTI Gateway
Correct Answer: B
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